Which of the following is a responsibility of the board of directors?

The evaluation and appointment of executive management is a core responsibility of the board of directors. This function is pivotal for ensuring that the organization is led by competent and effective leaders who can drive the company's strategic vision and operational goals. The board assesses current executives' performance, determines if they meet the company’s needs, and hires or promotes new leaders as necessary. This oversight role is crucial because the board is ultimately accountable to shareholders and stakeholders for the organization’s success.

In contrast, direct engagement with customers is typically handled at the management or operational level rather than by the board. Conducting daily operations is also outside the board's purview, as this remains the responsibility of management teams. Lastly, while the board may influence overall strategy, creating sales strategies is usually a tactical function executed by the management team.